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Dubai Airport (DXB) transfers with meet and greet

Assure runs private pickups at all three terminals of Dubai International Airport (DXB). Your chauffeur follows your flight, waits in the arrivals hall of Terminal 1, 2 or 3 holding a board with your name, then walks you to the car in the terminal car park. Send your flight number on WhatsApp for a quote, 24/7.

Updated Checked by Mohammed Rashad Hussain, Managing Partner

Emirates aircraft parked along the Terminal 3 concourse at Dubai International Airport
VtTN / Wikimedia Commons, CC BY-SA 3.0
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Opens WhatsApp with your trip filled in. Answered 24/7 on +971 56 684 8148.

Where we meet you at DXB

  • Terminal 1

    Meeting point
    Terminal 1 arrivals hall, after customs, holding a board with your name
    Car pickup
    Terminal 1 car park. Private cars do not collect at the arrivals kerb, so your chauffeur walks you to the car.
    Good to know
    More than 50 international airlines. Flights at the Concourse D gates link to Terminal 1 by airport train.
  • Terminal 2

    Meeting point
    Terminal 2 arrivals hall, after customs, holding a board with your name
    Car pickup
    Terminal 2 car park, a short walk from arrivals with your chauffeur
    Good to know
    Home terminal of flydubai and a group of regional airlines. A separate building north of Terminal 1, reached from Al Twar Road and Rashidiya.
  • Terminal 3

    Meeting point
    Terminal 3 arrivals hall, after customs, holding a board with your name
    Car pickup
    Terminal 3 car park, a short walk from arrivals with your chauffeur
    Good to know
    Mainly Emirates, plus select flydubai, United and Air Canada flights, across Concourses A, B and C.

Your name on a board in arrivals

At Dubai International Airport (DXB), your chauffeur waits for you in the arrivals hall holding a board with your name, so there is no hunting for a car outside.

  1. Your flight is trackedAdd your flight number and the pickup follows your real landing time, early or late.
  2. Met in arrivalsYour chauffeur stands in the arrivals hall with your name on a board as you come out.
  3. Walked to the carHelp with your bags from the hall to the car waiting at the terminal.

Waiting time. Free waiting time after landing is confirmed with your quote.

Your chauffeur holds a board with your name in the arrivals hall of your terminal. VIP guests are welcomed personally by the chauffeur.

AssureArrivals

Your name here

Welcome to the UAE

VIP welcome

VIP guests are met and welcomed personally in arrivals, then walked to the car with their luggage.

Where your chauffeur meets you at Terminal 1, 2 or 3

Dubai International has three passenger terminals, and your airline decides which one you land at. Your chauffeur stands in the arrivals hall of that terminal, past passport control, baggage claim and customs, holding a board with your name. VIP guests are welcomed there personally by the chauffeur.

Terminal Who lands there Where the chauffeur waits
Terminal 1 More than 50 international airlines. The Concourse D gates connect to it by airport train. Terminal 1 arrivals hall, with your name board
Terminal 2 flydubai and a group of regional airlines. A separate building north of Terminal 1, off Al Twar Road. Terminal 2 arrivals hall, with your name board
Terminal 3 Mainly Emirates, plus select flydubai, United and Air Canada flights. Concourses A, B and C. Terminal 3 arrivals hall, with your name board

Dubai Airports has no pick-up lane at arrivals: private cars collect from the car park at each terminal. After the welcome, your chauffeur walks you and your bags to the car parked there. Terminal 2 has its own road access from Al Twar Road and Rashidiya, so tell us early if your flight changes terminal. If you are unsure which terminal your airline uses, check DXB terminals by airline.

Terminal 3 arrivals also has DXB Greet and Go, a QR-code pickup service that Dubai Airports opened in July 2025 for licensed hotels, limousine companies and tour operators. Ask on WhatsApp whether your Terminal 3 pickup uses it. For the walk from an Emirates gate to the meeting point, read our guide to Terminal 3 arrivals.

What the DXB meet and greet covers

  • A board with your name in the arrivals hall of your terminal.
  • A personal welcome from the chauffeur for VIP guests.
  • Help with your bags from the hall to the car park.
  • A pickup timed to your real landing time, so give your flight number when you book.
  • Free waiting time after landing, with the minutes stated in your quote.
  • Child seats on request. Tell us the child’s age when you book.

The service starts in the public arrivals hall. Fast track through immigration is a separate product sold by the airport’s own meet-and-greet provider, not part of a chauffeur pickup. The steps from gate to car are in Dubai airport meet and greet explained.

An office on Airport Road

The Assure office is in the Al Nisf Building on Dubai Airport Road in Al Garhoud, on the creek side of DXB. WhatsApp and phone are answered 24/7, so a flight change at 3 am still reaches someone who can move your pickup.

How far DXB is from your drop-off

Road distances and drive times without traffic come from the OSRM route planner on OpenStreetMap data. Weekday rush hours on Sheikh Zayed Road, Al Khail Road and Al Ittihad Road add time. For two popular drop-offs, see DXB to Downtown Dubai and DXB to Palm Jumeirah.

From DXB to Road distance Without traffic
Dubai World Trade Centre about 16 km 25 min
Downtown Dubai and Burj Khalifa about 18 km 27 min
Business Bay about 19 km 28 min
Sharjah city about 20 km 31 min
Dubai Marina about 37 km 42 min
Palm Jumeirah about 37 km 43 min
JBR about 38 km 44 min
Al Maktoum International (DWC) about 61 km 1 h 10 min
Abu Dhabi city about 154 km 1 h 50 min

If you are heading on to the capital, the Dubai to Abu Dhabi route has the road and timings. Connections between DXB and the second Dubai airport are covered on our page for Al Maktoum International (DWC). Some flights to the Northern Emirates land at Sharjah, 29 km away, and Sharjah airport pickups work the same way.

Which car fits your arrival

Car Passengers Large suitcases Who runs it
Lexus ES 300h 3 2 Assure fleet
Mercedes-Benz S-Class or BMW 7 Series 3 2 Assure fleet
GMC Yukon or Cadillac Escalade 6 3 Assure fleet
Mercedes-Benz V-Class 6 4 Assure fleet
Kia Carnival, Citroen SpaceTourer or Hyundai Staria 6 2 to 3 Assure fleet
Mercedes-Benz Sprinter 13 or 19 6 or 3 Assure fleet
Toyota Hiace, Toyota Coaster or a coach 12 to 50 Ask us Partner network, subject to availability

A family of five with 4 large cases fits a V-Class better than an SUV, and our vans for family arrivals lists every option. For a board-level guest landing at Terminal 3, the limousine service covers the S-Class and the 7 Series, with exotics available through our partner network, subject to availability. Teams and tour groups of 10 or more travel together in a Sprinter or a coach, booked through our group transport page.

Taxi or pre-booked transfer from DXB

Dubai taxis outside the arrivals entrance of Terminal 2 at Dubai International Airport

Ravi Dwivedi / Wikimedia Commons, CC BY-SA 4.0

Dubai Taxi cars wait at a rank at every terminal around the clock, and Uber, Careem and Bolt also collect at DXB from signed pickup points.

Taxi from the rank Pre-booked Assure transfer
Where it starts The taxi queue outside arrivals Your chauffeur in the arrivals hall, holding your name
How the price works RTA meter: airport starting fare, then distance, waiting time and any Salik tolls Quoted on WhatsApp for the whole car before you fly
The car The next taxi in the queue The class you chose for your group and bags
Child seat Ask at the rank On request when you book

The RTA airport starting fare is higher than a street pickup, and trips into Sharjah carry an extra fee. Our guide to Dubai airport taxi fares keeps the current tariff.

Drop-offs for departing flights

The chauffeur collects you from your hotel, home or office and stops in the drop-off area on the departures level of your terminal. Dubai Airports advises arriving 3 hours before your flight. Add the drive time from the table above: from Business Bay, leave about 3 hours 30 minutes before take-off, and earlier at rush hour.

What sets the price of a DXB transfer

  • The terminal and the drop-off address.
  • The car class and the number of cars.
  • The date and time you land.
  • Extra stops, or waiting beyond the free minutes in your quote.

Questions and answers

How much is an airport transfer in Dubai?

Assure prices each DXB transfer by route and car, not from a fixed list. The quote depends on the terminal, the drop-off address, the car class, the date and time you land and any extra stops. Send your flight number, passengers, bags and destination on WhatsApp, and the price for the whole car comes back before you travel.

Is Uber or taxi cheaper from Dubai Airport?

It changes through the day. Taxis at the DXB ranks run on the RTA meter with a fixed airport starting fare, while Uber, Careem and Bolt prices move with demand. Compare both in the apps when you land. A pre-booked transfer is different again: the car and the price are agreed before your flight leaves.

How much is a taxi from the airport in Dubai?

The meter decides. RTA sets an airport starting fare that is higher than a street pickup, then adds a charge per kilometre, waiting time and any Salik tolls, plus a fee for trips into Sharjah. For scale, Downtown Dubai is about 18 km from DXB by road and Dubai Marina about 37 km.

Can I request a pick-up service from Dubai Airport?

Yes. Book on WhatsApp, by phone or with the form on this page. Give the terminal, date, landing time, flight number, number of passengers and bags, any child seat and the drop-off address. Assure answers 24/7, so same-day requests are possible too, as long as a suitable car is free.

What is included in the airport meet and greet?

Your chauffeur waits in the arrivals hall with a board showing your name, and VIP guests are welcomed personally. The chauffeur helps with your bags, walks you to the terminal car park and times the pickup to your real landing time. Free waiting time is confirmed with the quote. Fast track through passport control is not part of it.

Are private airport transfers safe?

Assure is an RTA-licensed chauffeur company with more than 10 years in Dubai. The car, the pickup point and the price are confirmed in writing on WhatsApp before you land, and the chauffeur holds a board with your name, so you never pick a car at random. Partner-network vehicles for larger groups are subject to availability.

Where does my driver meet me at Terminal 1, 2 or 3?

In the arrivals hall of the terminal you land at, after passport control, baggage claim and customs. Emirates uses Terminal 3, flydubai is based at Terminal 2 and most other international airlines use Terminal 1. The chauffeur holds a board with your name, then walks you to the car park of that terminal.

Can you drive me to DXB for a departure?

Yes. The chauffeur collects you from your hotel, home or office and stops at the departures level of your terminal, in the drop-off area. Dubai Airports advises arriving at least 3 hours before your flight. From Dubai Marina, about 37 km away, that means leaving roughly 4 hours before take-off.

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